We aim to despatch all orders within one to two business days. Express Post orders placed before the cut‑off time are despatched the same business day.

We are pleased to offer complimentary delivery for all domestic orders. For national and international shipments, delivery fees are calculated based on the following factors: • The size and weight of your order. • The final delivery destination. • Current stock availability.

Absolutely. We always strive to minimize logistics costs for our clients. Whenever possible, our team will explore combined shipment options or alternative couriers to provide you with the most cost-effective delivery solution.

Because Shipping rates vary based on the specific requirements of the order, a precise fee will be applied during the checkout process or provided in your formal quote.

For same‑day despatch, place your Express Post order before 12pm AEDT, Monday to Friday. Orders placed after this time will be despatched the next business day.

You can request to change or cancel your order by calling our Customer Service team at +27210300057 However, please note we aim to despatch your items as quickly as possible, so we will not be able to make any changes to your order if it has already been despatched.

ransit Estimates Once dispatched, estimated delivery times are as follows: • Domestic (Local): 1–2 business days • National: 3–5 business days • International: 5–7 business days

While we strive for consistency, final delivery dates may be influenced by: • Stock Availability: High-demand or specialized items may require additional lead time. • Regional Location: Remote or international areas may experience slight variations in courier schedules. • Deadlines: If you have a strict deadline, please inform us immediately so we can coordinate your shipment accordingly.